Accentra Winter Spa gift set
Details
The set contains:
- Botanic Spa Eucalyptus and Lemongrass Body Lotion 150 ml
- Bath salt with eucalyptus and lemongrass scent Botanic Spa (Bath Salt) 200 g
Delivery conditions
The products are delivered by the seller, directly to the buyer's home or the address specified by him, and is insured by the express courier company DPD courier.
The shipping fee is RON 16. Any subsequent changes will be posted on the site.
The option to send with another courier company is possible for an additional fee but not exceeding 25 lei.
The order for products in stock will be shipped within 12-24 hours (on business days) from the order confirmation, via email. Usually the order reaches you within a maximum of 2 business days from the date of confirmation. Depending on the supplier, this term may vary in circumstances beyond our control, without exceeding a term of 6 business days, calculated from the date of receipt of your order.
Orders containing pre-order products are delivered in 4-5 business days unless otherwise announced on the site.
The order will be shipped in packaging that ensures transport security. The responsibility for any damage caused during the transport of the product, parcel or package sent by us lies with the carrier according to the local legislation in force.
Return conditions
You can request the return of products in the following cases:
- The product delivered does not meet the specifications on the site. You can request its return for replacement or full refund (if the product is no longer available).
- Non-functional/damaged product within the first 48 hours of receipt. If the purchased product was delivered non-functional or has manufacturing defects, it will be replaced with a functional product, following written notification within 48 hours of receipt of the product. We recommend that the verification/testing of the ordered products be done within 48 hours. Any subsequent complaint will not be taken into account.
- Product in damaged package. For products whose packages show visible damage upon receipt by courier, we recommend that you refuse their receipt. For evidence, the package can be photographed and a report can be drawn up together with the courier company representative stating the condition of the package at the time of delivery. The risk of loss or damage to the products is fully transferred to you when you take physical possession of the product. Any subsequent complaint will not be taken into account. In the event that a carrier appointed by the consumer is used, the risk is transferred at the time of delivery of the products to the carrier.
- Wrongly delivered products . If a different product than the one ordered was delivered.
